Privacy Policy

Effective Date: January 2, 2026

Thank you for choosing Socmanage (“Socmanage”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website Socmanage.my and our related services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide, improve, and protect our Services.

1.1 Personal Information

You may voluntarily provide us with personal information when you:

• Create an account

• Sign up for newsletters or marketing communications

• Contact support

• Subscribe to paid plans

This may include:

• Name

• Email address

• Username

• Billing/contact details

• Payment information (processed securely via third-party payment providers)

1.2 Automatically Collected Information

When you use our Services or visit Socmanage.my, we may automatically collect:

• IP address

• Browser type and version

• Operating system

• Pages visited and interactions with the site

• Usage data for analytics and performance monitoring

This data is collected through cookies and similar technologies to improve user experience, measure engagement, and enhance features.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Services

• Process account setup and subscription payments

• Send administrative messages (changes to terms, policy updates, security alerts)

• Improve and personalize your experience

• Analyze usage and trends to enhance functionality

• Communicate with you about features, offers, and updates

We may also use information to protect against fraud, enforce our policies, and comply with legal obligations. Maropost

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Enable essential features

• Analyze how visitors use our Services

You may choose to disable cookies via your browser settings, though this may affect how some parts of the Services function.

4. Sharing of Your Information

We do not sell your personal information.

We may share your information with:

• Service providers who help us operate the Services (e.g., hosting, analytics)

• Third parties necessary to process payments

• Legal authorities if required by law or to protect our rights

We ensure that these third parties are obligated to safeguard your information and use it only for the purposes we specify. Maropost

5. Data Security & Retention

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, no transmission over the internet is completely secure.

We retain your information for as long as necessary to provide Services and comply with legal obligations.

6. Your Rights

You have the right to:

• Access or correct your personal information

• Request deletion of your personal data

• Opt out of marketing communications

• Withdraw consent at any time

To exercise these rights, contact us using the information below.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect or store personal information from children under this age. If we become aware of personal data belonging to a child under the age of 13, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will post the updated policy on this page with the Last Updated date.

Your continued use of the Services after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Email: support@socmanage.my